FAQ

PAYMENT & PICKUP

HOW CAN I ORDER?

Place an order directly on our website.
*We will no longer be taking orders via social media. ​

Orders must be placed at minimum 48 hours in advance (for pickup); order placement for weekend pickup closes on Wednesday nights.

WILL I GET AN ORDER CONFIRMATION?​

Yes! You will receive a confirmation email from us as soon as your order is placed! If you do not receive one, please make sure to check your spam box before reaching out to us.

HOW DO I PAY?​

At this time we are accepting payments via etransfer or payment online via our store. We will not be accepting cash at this time.  

*If you would like to pay by etransfer, please select Bank Transfer in the payment options at checkout.

HOW DO I GET MY ORDER?​

Currently we are operating as pickup only in Griffintown.

PICKUP: Griffintown, Montreal (exact address will be provided once your order is confirmed). *pickup orders must be placed 48hrs in advance.

Pickup is available on Tuesdays & Fridays between 12:00-6:00 PM and Saturdays/Sundays between 12:00 PM - 5:00 PM (ET).

If you would like to place an order in advance, please include the details in the comments and we will confirm it via email.

MENU, INGREDIENTS, ALLERGIES

ARE YOUR PRODUCTS NUT-FREE?

NO. Many of our products contain walnuts, almonds, cashews or may have traces of nuts. Tahini (sesame seed butter) & coconut oil are also common ingredients in our kitchen.

If you have any questions at all about specific ingredients, brands, or possible allergies, please contact us on instagram or email us. 

ARE YOUR PRODUCTS GLUTEN-FREE?​

Not yet. While we have some menu items that are gluten-free friendly however as our menu will always include items with gluten, for gluten allergies or celiacs, we cannot confirm that our products will ever be 100% GF. 

ARE YOUR PRODUCTS SUGAR-FREE?​

No. We bake with a variety of refined & natural sugars  including:

  • Coconut sugar

  • Brown/golden sugar*

  • White sugar*

  • Maple syrup

  • Dates​

*We are aware that some processed sugars are not vegan, which is why we only used brands that can confirm they are made in a bone-char free facility. Our main source for brown, white and golden-brown sugar is none other than Montreal's own Redpath sugar.

Have a question that's not listed here? Feel free to email us.